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Turning Expertise Into Opportunities:

JBB CANDY's Digital Transformation driving Business Growth: From Industry Expertise to 35% Business Growth

Client       : JBB Candy LLC

Category : Brand Development & Digital Growth Strategy

Services  : Brand Identity Development, Website Development, SEO, Digital Marketing


Many specialized B2B companies possess deep technical expertise but underdeveloped brand and digital platforms.


When brand identity, digital infrastructure, and search visibility are aligned, marketing becomes more than communication — it becomes a powerful business development engine.

THE challenge

A U.S.-based confectionery consulting firm JBB Candy LLC helps manufacturers build, modernize, and optimize candy production facilities. While the company possessed deep industry expertise and decades of experience, its brand identity and digital presence did not yet fully reflect the strength of its capabilities.


The company needed a stronger brand foundation and a more strategic online presence that could:

  • Communicate credibility and technical expertise
  • Improve visibility among international manufacturing prospects
  • Generate qualified inbound business opportunities


Leadership sought a partner who could translate operational expertise into a clear brand narrative supported by a scalable digital platform.


Lucid’s Approach

Lucid Communications implemented a comprehensive strategy designed to strengthen both brand clarity and digital visibility.


Brand Identity Development

Lucid first refined the company’s brand identity to ensure it reflected the professionalism and technical credibility expected in the manufacturing and engineering sector.


This included:

  • Brand positioning and messaging refinement
  • Visual identity direction
  • Consistent brand presentation across digital platforms


The goal was to create a brand identity that clearly communicates expertise, reliability, and industry leadership.


Strategic Website Development

Lucid then designed and developed a new corporate website that translated the brand identity into a high-impact digital platform.


The website focused on:

  • Clear articulation of services and capabilities
  • Simplified navigation for B2B decision-makers
  • Professional design aligned with U.S. manufacturing standards
  • Conversion-focused engagement pathways


The result was a website that functions as a digital business development platform, rather than just a corporate profile.


SEO & Digital Marketing

Lucid implemented a targeted SEO and digital marketing strategy to improve discoverability for niche searches related to confectionery manufacturing and factory development.


This included:

  • Technical SEO optimization
  • Keyword architecture and search strategy
  • Performance tracking and ongoing optimization


The Impact

Following implementation, the results demonstrated measurable business impact:

35% growth in business traction.


Additional outcomes included:

  • Increased qualified website traffic
  • Improved search visibility for niche industry keywords
  • Greater credibility among international prospects
  • A scalable digital platform supporting continued growth



ALLIED TELESIS INDONESIA: COMMUNICATING TKDN MILESTONE WITH IMPACT

Category: Strategic Communications 


In a market where local content compliance is increasingly critical, Allied Telesis Indonesia achieved a key breakthrough: certification under Indonesia's TKDN (Domestic Component Level) requirement -- a significant move to strengthen its position in public sector procurement and national digital infrastructure.


Lucid was engaged to craft and execute a communications strategy that would not only announce the milestone, but also enhance stakeholder perception and long-term credibility with government, enterprise, and tech communities.


Our work focused on clarity, credibility, and alignment with national priorities:

  • Developed the core messaging and communications narrative
  • Produced TKDN-compliant press release and media kit in Bahasa Indonesia and English
  • Facilitated strategic interviews and thought-leadership content for key spokespersons
  • Activated media relations across business, IT, and regulatory publications
  • Supported visibility at the ground level for "TKDN Certified" stickers -- applied directly on Allied Telesis 18 hardware units distributed across Indonesia.  This tangible activation extended the message to procurement officers, partners, and customers -- reinforcing ATI's readiness and compliance from the moment the product is in hand.


The Results:

  • Earned media coverage in 75 media outlets, including Kominfo-linked publication
  • Strong resonance within B2G (Business-to-government) and B2B IT communities
  • Helped ATI reposition itself as a local-aligned, globally trusted tech partner
  • Created direct visibility touch-points via the TKDN sticker initiative across hardware channels



TikTok Ban: Lucid's role in the comeback

Category: Crisis & Reputation Management


In 2018, TikTok was abruptly banned in Indonesia over concerns about inappropriate content and lack of regulatory compliance. The decision triggered national headlines, digital uproar, and critical scrutiny from government bodies.


Lucid was engaged to manage the crisis, calm the noise, and help the platform reestablish trust with public and regulators. Working closely with both TikTok's leadership team and key Indonesian authorities, we crafted a fast, clear, and locally resonant strategy to navigate the issue and facilitate a safe return.


Our strategic actions included:

-  Aligning crisis messaging and narrative with public concern

-  Engaging government stakeholders to address regulatory needs

-  Supporting implementation of key compliance measures:                                                                      

    • establishing local data servers                
    • increasing Indonesian content curators                
    • raising the platform's minimum user age              
    • expanding local employment and operations


Through consistent communication and cultural intelligence, Lucid helped reposition TikTok as a platform committed to responsibility and adaptation -- not disruption. The ban was lifted within 10 days, marking a pivotal moment in TikTok's long-term growth in Indonesia.


https://www.vidio.com/watch/1475592-tiktok-gala-indonesia-2018

TikTok Gala 2018: showcasing the power of positive content

Category: Event Planning & Management


As TikTok re-entered the Indonesian market following its temporary ban, Lucid created a milestone event that would reset the narrative, restore trust, and spotlight the platform's creative and educational potential.


The result: TikTok Gala 2018 -- a curated experience that brought together content creators, media, regulators, and key opinion leaders to celebrate TikTok's 1st anniversary as a video-based content platform where creativity meets positive impact. 


Lucid managed the event end-to-end -- from strategy and creative direction to on-ground execution and stakeholder management.  The gala featured curated video showcases, panel discussions, and live performances by local and global creators whose content focused on education, empowerment, and cultural relevance.


We shaped the event not just entertainment, but as a strategic statement:

  • TikTok is home to inspiring, informative content
  • Its creator community reflects the diversity and values of modern Indonesia
  • The platform is actively investing in positive digital citizenship


The TikTok gala 2018 was widely covered by national and international media, received positive sentiment across digital platforms, and served as a pivotl point in Tiktok's reputation recovery -- and repositioning -- in Southeast Asia.


Key Outcomes:

  • 80+ media attendees in TikTok Gala 2018 press conference
  • 150+ attendees including government official, entertainment/lifestyle and top publications, key opinion leaders/celebrities, and top 100 global TikTok content creators
  • 40M+ impressions across social media and press
  • 90% positive sentiment in post-event coverage
  • Media pick-up from major outlets including Kompas, Detik, Liputan6, The Jakarta Post, and more
  • Strengthened TikTok's public image as a purpose-led, responsible platform